Introduction
Welcome to SowSanci, a multi-vendor marketplace platform committed to safeguarding your privacy and securing your personal information. This privacy policy outlines our policies and procedures regarding the collection, use, and disclosure of users' information when they use Sowsanci. It explains users about their privacy rights and how the law protects them. We use personal data to deliver and improve our services. By using SowSanci, you, as a user, agree to the collection and use of information as described in this Privacy Policy.
Information and Personal Data We Collect
1. Personal Information:
While using our platform, we may request that you provide certain personally identifiable information to contact or identify you. We require this information to process your orders, provide customer support and improve our services. This information may include but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
2. Usage Data
Usage data is automatically collected while you use the platform. This information enables us to analyze and improve the performance and functionality of our platform. This data may include information such as:
- Your Device’s Internet Protocol address (e.g. IP address),
- Browser type
- Browser version
- The pages of our product that Users visit,
- The time and date of Your visit,
- The time spent on those pages,
- Unique device identifiers and other diagnostic data.
Cookies and Similar Technologies
SowSanci uses cookies and similar technologies to enhance your browsing experience, personalize content and collect data on your use of our website. You can manage your cookie settings through your browser preferences. Use of Information
- Fulfilment of Orders: We use your details to process and fulfil your orders, communicate with you about your purchases and provide customer support.
- Improving our Services: We may use your information to analyse user behaviour, discover trends, and enhance the functionality, content, and user experience of SowSanci.
- Marketing and Communication: We may send you promotional emails or other marketing communications about our products, services, and special offers after your consent. You can opt out at any time to avoid receiving these communications.
- Legal Compliance: We may use and disclose your information as required by applicable laws, regulations or legal procedures.
Information Sharing
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business smoothly such as payment processors, shipping partners and IT service providers. These third parties are liable to protect your information and are prohibited from using it for any other purpose.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request such as a court order or government investigation.
Information Security
We implement effective measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure and we cannot guarantee the complete security of your information.
Your Choices and Controls
Account Information: You can review and update your account details by logging into your Sowsanci.com account. Make sure that your information is accurate and the latest.
Marketing Communications: If you prefer not to receive marketing communications from SowSanci, you can unsubscribe by following the instructions in the emails or contact our team for this.